Shipping Policy

Processing Time

Orders are typically processed and shipped within 1-3 business days of purchase, excluding weekends and holidays.

Shipping Rates & Delivery Estimates

  • Domestic (U.S.) orders: 5-7 business days
  • Large equipment (riding mowers, zero-turn mowers): may ship via freight carrier with delivery scheduled by appointment; freight items typically take 7-14 business days
  • We currently ship to: the United States

Order Tracking

You'll receive a shipping confirmation email with tracking information once your order ships.

Shipping Damage

Please inspect your package upon arrival. If equipment arrives visibly damaged, note it with the carrier and contact us at contact@elgrandpatron.com within 48 hours.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address.

Fast, tracked shipping

Most orders ship within 1-3 business days. Large equipment ships via freight with scheduled delivery.

Expert support

Questions about parts, warranty, or which machine fits the job? Our team can help before and after you buy.

Factory reconditioned savings

Save on inspected, manufacturer-serviced equipment that meets original performance specs.

Secure checkout

All major cards and secure payment methods accepted at checkout.